What happens after your item sells on Wax Trader, including shipping requirements and payout timing.
When a buyer purchases one of your listings, here is what happens and what you need to do.
You will receive an email notification and an in-app notification as soon as the sale is confirmed. The notification will include the order details, buyer's shipping address, and item information.
Package and ship the item as soon as possible. Shipping timeframes:
After shipping, enter the tracking number in your order management dashboard. The buyer will be notified automatically. You can use any major carrier: USPS, UPS, FedEx, or regional carriers.
Once the package is delivered and confirmed by the carrier, your payout becomes eligible. Payouts are processed automatically — see "When Do I Get Paid?" for details on payout timing.
If the buyer contacts you about a problem (damaged item, wrong item, etc.), respond promptly and work toward a resolution. Good customer service protects your seller rating and helps avoid disputes escalated to Wax Trader support. See our refund and return policies for more details.
Understanding payout timing, eligibility, and how funds are transferred to your bank account.
SellingShipping requirements, packaging guidelines, and carrier options for sellers.
SellingA detailed breakdown of all fees charged to sellers on Wax Trader.